Countless answers to these and other questions are buried deep within your WebCT server log files. This presentation will demonstrate how to use various tools and techniques to analyze these files and mine data for the answers to the questions posed above, along with other useful information concerning the students and courses on your WebCT server. In this session, we will cover:

- A brief introduction of how WebCT activity is logged with emphasis on the capability and limitations of what can be retrieved from the logs. - The necessary changes your WebCT server configuration to maximize the data captured, as well as the strategies for archiving and rotating log files. - The tools available for analyzing the data, performing DNS lookups, and generating reports in HTML format. - A concise primer on the most useful reports, their interpretation, and the knowledge that can be obtained from them. - Going beyond the tools: Strategies for the advanced analysis of logs.

In our presentation we will demonstrate several reports based on data collected from our WebCT Campus Edition server at the School of Information Studies at Syracuse University. We will give actual demonstrations of the tools and techniques used by our institution throughout this session with the desire all attendees will be able to apply what was learned within their own institutions.