| Conference Registration WebCT Homepage | |
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| Thursday, July 13, 2006: 9:00 AM-9:45 AM | |||
| Sheraton Ballroom II (Sheraton Chicago Hotel & Towers) | |||
| F-7: Enhancing the WebCT Client Support Experience | |||
| Detailed Description: | The Blackboard Client Support team is dedicated to providing the highest level of service through individual, friendly and professional interaction. It is our goal to exceed our client’s expectations while measuring performance and reliability through the application of process, technology and expertise. Learn how Blackboard Client Support is going to exceed the expectations of our WebCT customers through new ways of interaction via our Customer Support Website and launch of a dedicated Technical Support Management model. | ||
| Presentation Format: | WebCT | ||
| Topic: | Deploying enterprise e-learning: Strategies for success | ||
| Target Audience: | Course Designers, Faculty and Other Instructors, System Administrators, Senior Administrators, E-learning Managers, K-12 Educational Staff | ||
| Appropriate Audience Level: | Beginning or new users of WebCT, Experienced WebCT users | ||
| Abstract Text: | The Blackboard Client Support team is dedicated to providing the highest level of service through individual, friendly and professional interaction. It is our goal to exceed our client's expectations while measuring performance and reliability through the application of process, technology and expertise. Learn how Blackboard Client Support is going to exceed the expectations of our WebCT customers through new ways of interaction via our Customer Support Website and launch of a dedicated Technical Support Management model.
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| Session Leader: | Craig Chanoff Blackboard | ||
| Co-presenters: | Jag Dost Blackboard Shane Singh Blackboard | ||
See more of The 8th Annual WebCT User Conference