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Thursday, July 13, 2006: 2:30 PM-3:45 PM
Colorado Room (Sheraton Chicago Hotel & Towers)
J-1: A Framework for Designing E-Learning Support Infrastructure
Detailed Description:Learn about a successful e-learning adoption framework that universities can use to design a support infrastructure for their specific environment. Applying the adoption framework can lead to reduced risk and an increased chance of success when implementing e-learning. In this session, the presenters will share a case study of how the adoption framework and support infrastructure has been put into practice at The Hong Kong Polytechnic University, resulting in campus-wide usage of WebCT.
Presentation Format:Showcase
Topic:Deploying enterprise e-learning: Strategies for success
Target Audience:Faculty and Other Instructors, System Administrators, Senior Administrators, E-learning Managers
Appropriate Audience Level:Beginning or new users of WebCT, Experienced WebCT users
Abstract Text:E-learning emerged in the education sector because innovative and new modes of teaching and learning are required to cope with the changing needs in education and the popularity of Internet has brought forth the new opportunity. Despite the obvious advantages, the degree of adoption of e-learning within a university and among universities varies to a great extent. Teachers are found to be important decision makers in the adoption of e-learning but we also need to consider institutional strategies supporting the adoption and its acceptance by students. Through the conduct of interviews and surveys with students and teachers, the present study applies the theory of diffusion of innovations to investigate the extent to which the technology is used and reasons of why it is being adopted and not adopted. The study has found that both students and teachers require a well-designed support infrastructure for them to adapt to e-learning. By cross-referencing the well-known public domain framework, Information Technology Infrastructure Library (ITIL), this study proposes a new adoption framework whereby universities can use it to design a support infrastructure for their specific environment. The result of applying the adoption framework will lead to reduced risk and increased chance of success in the adoption and implementation of e-learning in universities. The presentation will be concluded with a case study on how this support infrastructure has been put into practice at The Hong Kong Polytechnic University and how WebCT has been successfully adopted and implemented as a campus-wide common e-learning platform in the institution.



Session Leader:Fleming Woo
The Hong Kong Polytechnic University
Co-presenters:David Chiu
The Hong Kong Polytechnic University

Teresa Chan
The Hong Kong Polytechnic University

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